Customer Ratings & Reviews

Love this fridge/freezer combo! We use it for our cake business and it has been a game changer

We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

So far so good. Good tech support when needed. Hopefully they're able to assist me if and when my appliance falters,

Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

Peace was minde and for a reasonable price for 5 years

My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

Will always go with geek squad. Great and knowledgeable crew. Great protection plans.

In today's world of uncertainty BestBuy warranty gives you a peace of mind. Being local they are very responsive and feels more trustworthy.

It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.

Excellent warranty service I recommend it to everyone if you’re purchasing any kind of products, they offer it

Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

Glad I got this coverage I need for my fridge, can’t go wrong with small extras that’ll help in the long run

I only purchase from Best Buy transactions are always fast and easy.

Good deal for the protection plan, the price is good

Always good to have a warranty on any appliance. Geek squad gives great support.

This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

Great customer service easy and fast service good communication

Very helpful and organized. We were able to get appointments right away to fix our appliance.

Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.