Customer Ratings & Reviews

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

It was the perfect purchase allowing space and functionality together as one!

Excellent customer service and fifty more characters

The geek squad person was able to resolve my refrigerator problem immediately and was able to detect the other issues with the new refrigerator and resolved it. if your buying a product from bestbuy, then buy geek squad protection too..very reliable

Appliances do not last like they once did. I routinely buy these warranties now and have used them multiple times.

I haven’t used the warranty but so far I’m happy with the services that I’ve received.

Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

Great guys for install…Haven’t found the need to call them out again & hope I will not in the future.

I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.

Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

Would highly recommend purchasing protection. Geeks are always available and if a problem exists they will let you know and recommend the best option, whether to return or fix item.

Good service. If I could get geek squad service for items I purchased elsewhere I would.

I guess it’s pretty cool. Never needed it for a fridge. I use it on my Xbox controllers all the time. Basically just trade them in when worn out.

Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.

Buy it for all items purchased from Best buy. Wonderful after sale service.

Excellent item. Work well. Needed a pat and Best Buy replace it

LG - 27.1 cu ft Side by Side Refrigerator with Door in Door, Craft Ice, and Smart Wi-Fi - Stainless steel nice LOVE THE SERVICE