Customer Ratings & Reviews

The agent did a great job in timely manner No need to worry

As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

Features are amazing. Just what me and my family needed in our lives

Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.

After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.

You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.

Very nice and spacious five stars you got room for all your goodies

The crew was extremly helpful. I recieved prompt, courteous and useful service.

Pressed into this purchase. Do not want. This is not a good deal

The delivery/installation people were great. They hooked up the ice maker and levelled the refrigerator.

I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

Awesome service to provide the customer at a very good value.