Customer Ratings & Reviews

I purchased a new French Door Samsung refrigerator, and decided that the 5 years extension was a fair price. I'm happy with the purchase and the peace of mind that goes with it. The salesperson was great, and very honest!

The agents were available 24/7 and very friendly. With every penny.

The Geek squad protection plan is a great product to get on your new purchase. It had save me a couple of times. Or i would had to pay for a expensive bill.

Geek squad noticed a few dings on the refrigerator as soon as they unpacked it. They were able to call geek squad/best buy and get us a partial refund.

I purchased a three-year warranty instead of the five year warranty I went into the store and it was very easy to change geeks one warranties are the best in the game

This warranty makes me feel at ease, its affordable.

I think this is worth the money. I am not super tech savvy so this will be a great asset when I have any problems. They are going to come out next month to install all my purchases.

When buying a product this expensive, you need some protection. But, haven't had to use it.

The Geek Squad Warranty offered by Best Buy is the warranty I purchase for all my appliances and electronic... Excellent Service and very knowledgeable staff.

We love this refrigerator. Never had this much refrigerator and freezer space. The ice cube maker makes great ice of a couple different sizes.

These guys are amazing and go above and beyond to make the delivery a success

Best Buy brought the wrong fridge, then 3 fridges that didn't work until we finally got a different (working fridge). Therefore, you must have a warranty!

I have used Geek Squad before and I trust them. That is very important to me.

Don't know if it's any good. Haven't had to use it yet

The freezer has a large capacity than I thought. You will not regret buying it.

bought the service plan customer service let me buy though it had been almost 60 days since purchased bought the kitchen aid refrigerator on an open box deal at $1050 discount of 2800. stole another at best buy lol

Always get the plan on any appliance or computer you purchase. You never know when something may go wrong. I always buy the protection plan

I bought a $3k+ appliance and the BestBuy warranty is short bucks with better and longer coverage than the manufacturer. As with all warranties, I hope to never use it, but it's easier to work with BB than some manufacturers.

Unlike many warranty programs, Best Buy provides great support and coverage for a great value. Either they repair it in the store fairly quickly or simply replace the item with no questions or hassling. Highly recommended!

Wow having your own tech team is the best. We consider it a great investment when purchasing electronics and appliances etc