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Customer reviews

Rating 4.5 out of 5 stars with 4599 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,599 reviews
  • Rated 5 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable value for three year warranty, good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used geek squad yet, but when I do I will leave my best review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad 5 year protection plan is a great plan . Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. They have been very helpful for what ever needed. They even came to the house and help set up our new TV & Surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. I’ve never had a issue with having my appliances fixed. Best thing you can buy to not worry about them breaking and being a costly expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it's a warranty. Haven't needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent deliveryman to install my refrigerator and they did the job fast and were very professional thank you GS

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're really glad to hear this experience went well! We love hearing stories like this. If you have any questions or need anything, please let us know!

  • Rated 4 out of 5 stars

    not very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still have not got the parts that are missing from the refrigerator been two months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many weeks of incorrect item orders my order was finally completed. I think your delivery team was absolutely spectacular. They were professional and courteous. A true delight to work with. Thx!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must when you purchase appliances from Best Buy. we had to use this on our previous purchase and it paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always choose a five year extended warranty. Comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3yrs protection plan puts your mind at eases about your products when something goes wrong. You have that protection to fall back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fringe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do far so good for eight months now. Only the water filter showed indication for change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Safe For 5 Years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, which is key. Do wish I could extend it if I choose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love BestBuys help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Best Buy geek squads help in person or on line. They are always very patient and explain everything in detail. I will always pay for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like your technicians, they are very knowledgeable, I wish you had a 5 year plan, 3 years is not enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A product you won't want to use :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought protection on new kitchen appliances. It seems expensive but should I ever use it I might change my mind! Hard to review something you hope never to use :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not like a LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser is pathetically slow. Everything is ok.

    No, I would not recommend this to a friend