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Customer reviews

Rating 4.5 out of 5 stars with 4599 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,599 reviews
  • Rated 5 out of 5 stars

    Fast & Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. I was very pleased with the quick delivery time and how helpful the people who delivered my item were.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up connected fridge water and ice maker thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the Geek Squad service!! Fair prices for great service. Highly recommend for every electronic or appliance purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pricing for more expensive, large scale electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the squad protection, I'm sure we would have spent way more to repair our stuff. Very worthwhile.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Worth every dime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it will be worth my money if I ever need to use it. The Geek squad service guys are really nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without the Geek Squad. I've also used them in the past for other problems unrelated to kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this plan yet and I hope I do not have to. It is nice to know that Best Buy has my back in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must, if you want that long term protection for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Standard Geek Squad Protection is great. I have protection on all my BEST BUY products. It is one of the best and the Geek Squad follows through with problems when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trust The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has never let me down in the years that I've used their services, they are an excellent group!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for installs and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for installs and mounting. Highly recommended for those in need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with geek squad when I have had issues with the refrigerator they come out and fix it within a timely manner. I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this , however I think having the knowledge that Best Buy is the provider means they stand behind what they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always suggest buying the 5 year warranty because it’s really good peace of mind if something breakdown or stops working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for the peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the peace of mind! I bought this alongside a refrigerator. I've read somewhere that refrigerators benefit from this extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection because if anything happens I know it’s safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the protection as a backup we have had plenty of problems in the past with this particular item and having geek squad sets our mind at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frozen and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have one purchasing a freezer I’m sure

    I would recommend this to a friend