Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4599 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,599 reviews
  • Rated 5 out of 5 stars

    The best part

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the geek squad plan because they look up by phone number and have all your information, you don’t have to find that receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Best Buy and geek squad, Excelent company and. Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great price for 5 year protection and it gives me a peace of mind,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The services is the best in the world

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can think is how best the service is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator freezer door was bent and replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 3-Year Standard Geek Squad Protection. My new refrigerator has a lot of electronics on it with the touch screen and applications. Peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra warranty is needed for big ticket items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need to use the geek squad yet but I hope they will pull through when I need them. Hopefully I do not need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan. It is always best to insure that your product purchase is covered for unexplained problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it to protect my investment definitely on big purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered warranty for future protection. I haven't used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a relief to have the support of the protection plan on my appliances. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for large purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek squad protection on a lot of large and small items it has definitely paid for itself on numerous occasions. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not make you wait 2 weeks when it's a refrigerator that's considered an emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to get the warranty on large appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but having additional insurance (warranty) on an appliance is a good thing

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    not used yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won't have to use it but it is good to have one. Our last fridge broke and we gave 250 to a tech and even then it was not fixed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    # 1

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumers service love the way they handle all the situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 year service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad warranty is a great service plan and a source of confidence to keep things operating up to specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership it’s so Convenient to have help and I have someone there to talk to you ever time I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is the best!!! Excellent customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team installed the the refrigerator expertly using correct COVID protocols. They thoroughly cleaned the area prior to leaving.

    I would recommend this to a friend