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Customer reviews

Rating 4.5 out of 5 stars with 4599 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,599 reviews
  • Rated 5 out of 5 stars

    Charlie and Patti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us tons of money on little minor repairs here and there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great so if something happens to my refrigerator I can get it looked at without buying a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dezi. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    New frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and so far so good. A little smaller than our last one which is good bc more space for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service woth investing in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something definitely worth getting. Seves ad s little piece of mind when it comes to protecting my electronic investmwnt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranty, never had any issues, they always fix or replace in timely manner

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this extended warranty protection. Gives peace of mind for the next 5yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t going to get, but at last minute to purchase it. Having problems with ice maker, will be fixed very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliances were installed in a very clean and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're making a big mistake if you don't protect your major purchase investment for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used the service yet, but the cost seemed appropriate for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got a chance to try calling the agent yet, but buying this plan was very easy and i feel like my open box is protected for 3 years with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the service just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need the extended warranty but I have it just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with ample space. Looks sleek and is easy ti clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry-Free Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this protection due to the care free and problem free of this LG REFG. It offers a great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra coin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, we had a minor issue and they replaced the fridge no questions asked. Will definitely be purchasing this for future items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the way geek squad responds quickly to my requests.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is nice but the process is pretty bad. Had my issue escalated. Notes were not taken properly. The WORST part was the service guys that they have a contract with.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us. I'm sorry to hear about how this appointment went and the interaction you had. It's always frustrating when an appointment isn't up to standards. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Must Get Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get especially when you purchase major appliances, we've had issues with our washer/dryer and it was fixed with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Problems so Far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with Geek Squad service protection. Have used for other products. But not this one. Hopefully, let keep it that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have and you know when you need it that it will be excellent customer service. If in doubt get the warranty.

    I would recommend this to a friend