Customer Ratings & Reviews

Great experiences. All staff is very knowledeable.

I always get a BB warranty if I'm spending for than a couple hundred bucks. It provides peace of mind and BB does a good job when they're called out or need to replace an item. It's been a life/wallet saver in the past, so I don't leave the store without it.

I hope I never need this but since I doubt the samsung will last 42 years like my previous Frigidaire, I paid for a 5 year extended warranty. I wish it was for 10 years. I will know if I recommend the Geek Squad only if I use them. I hope I don't but it is hard to say as I've only had the fridge 10 days.

The delivery guys did an excellent job of installing my refrigerator they were in and out in minutes. I absolutely love my new refrigerator.

The best buy/geek squad warranty is money so well spent. It's worth every penny to deal with them versus the manufacturer if you have an issue.

I havent had to use it, but 300 bucks seems like the insurance provider/companies are seeing the need to charge a lot based on the probabilty of failure. $100-150 seems like a fair price, otherwise geek squad in general is really good with their warranties, so its worth it.

This was very helpful when my LG fridge had issues. With Just a phone call away, Geek squad was supportive and sent help on time. I got a new fridge without extra fee when my fridge was not succesfully repaired.

On all major appliances or products, I always purchase the Geek Squad Protection. I have contacted the Geek Squad twice due to installation issues on two separate appliances and found them to be responsive, professional and handled each installation issue perfectly - above expectation. Luckily, my appliances have not had any issues, however, I have total confidence in the Geek Squad if the need arises.

Beautiful refrigerator, easy access water dispenser. Love the easy ice dispenser tray and freezer storage.

Love the fridge and the service we got from Best Buy! Bought the warranty ( just in case )......

Best help i had to walk through any descripancy on any of my appliances or computer, laptop ect they are very knowledgeable.

Def recommend if your buying appliances. New and or used

Have purchased Best Buy Geek Squad Protection plans for multiple laptops and equipment over the years. Never a regret.

They were super help and learned some new things. I will definitely recommend

Peace of mind !I have used Geek squad many times in the past. A1 in my book! They also installed my T. V. & once helped me with my computer. Great all around service.

I have had prior experience with Geek Squad Service and I am always impressed by the service provided and also the wide variety of options they provide for warranties.

The agents installed fridge without any hassle. Arnaldo and Javier from A&S Nieves Transport did a great job in delivering and hoping the fridge to the waterline. They also gave instructions on disposing gallons of water and cubes and wiping the product before starting to use. Great crew and work well done.

Great value considering potential issues with expensive products like refrigerators!

This was a good choice for me as I've used it and it more than paid off.

So, I had to get this coverage... Just in case. I had a freezer that I bought from Best Buy, went out within 5 months, lost really expensive meat along with other frozen perishables. Had I had this coverage, it would have been reimbursed. Same freezer was on sale, used the difference for the plan. We'll see!