Customer Ratings & Reviews

This gift fit perfectly into the kitchen space. It was also the right height for a short person to be able to reach the top of it. I am pleased. Geek Squad protection provides me with peace of mind as a single woman.

100% happy with my washer and dryer. Vacuum cleaner and 65 inch Sony Bria TV. Great color thank you Best Buy.

Awesome group of people to fix and answer questions Installed new SSD hard drive. Everyone seems to know the products thoroughly.

I highly recommend making the purchase protection plan for you never know when a product will go bad. This plan was so important to me when my refrigerator starting having ice maker problems. Went through 3 efforts to get it fixed and nothing worked. Through the Protection Plan I was able to get a new refrigerator with maximum protection on cost of new refrigerator, plus protection under Geek Squad service. I highly recommend these plans when making a high dollar purchase.

Glad I had it before and I will not buy another refrigerator without it!

I am extreamly happy with the Geek Squad. Our Dryer went out and they were there within the week with parts and had it fixed quickly. the only issue I have is that they dont allow us to use Best Buy bucks to purchase the warranties anymore. that change was also hidden within their updated rules.

Geek squad baby!! Second warranty I get and they don’t disappoint

Im confident that my fridge will be covered for the five years it has. I have used their services for a game console so I'm sure they can help me for a fridge.

They did a great job with installation and where friendly

Fridge works great super happy with Best Buy’s help on this purchase

I ALWAYS get my products insured when it comes to anything with technology. I highly recommend you do the same as technology breaks without even being touched. I unfortunately have experienced that with a laptop going out 6 months after the manufacturer warranty ended. It was keep up very nicely and nothing was done wrong on my part. Yes you pay more for insurance but technology can never be trusted---- even when purchased new.

Gives you piece of mind if anything should happen. Well worth the money

Great fridge love the storage love the all of the various compartments. My only frustration was that my waterspout broke down after two years. Repair guy basically said they would have to tear out and replace the whole line to repair it which would take three or four days. Not worth the fix

Have no need for the Geek squad but its good to know they are there two years later

When I bought this fridge I knew it was the best, but for some reason I got the warranty and right away it crossed my mind it wasn't the smartest decision . How wrong was I . Later when it broke down I couldn't stop thinking what a scam the warranty had been .But my wife convinced me to call and to my surprise all of a sudden it became the greatest deal ever . They went through as agreed in the contract . What an opposite as with other warranties .I would definitely recommend it !

I purchased the LG refrigerator in 2019 and used it in my first rental property. I never had any problems with the fridge, so I made the decision to buy the same model for my new residence.

The BEST service I have ever bought. The quickly work to try and solve my problem with my LG, sadly the company sent didn’t really work with LG well and couldn’t fix it. They quickly reimburse me, no questions ask, no hassle, no paper filling, just quickly gave me store credit of what I paid once it was deem it couldn’t be fix. They were always friendly and work quickly to set up the dates for fixing and try everything they could. HIGHLY recommend them for any of your equipment.

Great I am so glad got this service exlent choice I recommend to everyone

The Geek Squad installed my TV and headphones. All work well. They were ontime and very helpful. The answering service to schedule the visit was terrible. I could not understand them nor could they understand me. They may say they speak English but I did not think they did well enough to be answering phones. Worst part of Geek Service. Need to bring to US.

I have always selected the geek squad protection plan when it comes to electronics or appliances. They will either fix the issue or find another product to replace it. Well worth the extra money.