Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4572 reviews
(4,572 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best service plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy geek squad service plans for all of the items I get from Best Buy it's just a no-brainer. They are the best service plans offered anywhere.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hope I don't ever end up needing this but it is nice to have the coverage if we have a problem. They also say they cover up to $300 of lost content if the refrigerator goes out during the five year warranty period.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great added product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good to have this added protection. You never know when you need it. Just pay for the plan and then everything else is free.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the fridge. It worked and looked great and delivery was excellent
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reassuring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assuring to know I have this extra protection, just in case.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The geek squad pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always on time and very respectful would always use them
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
General Insurance Product from Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to protect my recent appliance purchase. Each to buy in store. I wished if I would be able to buy over phone
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and right on time. They took about 15-20 minutes and my fridge was all set up!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to use my geek squad service, and must say I’m very pleased, and thankful I purchased it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were perfect and professional in selling my fridge , super satisfied.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great delivery service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After many weeks of incorrect item orders my order was finally completed. I think your delivery team was absolutely spectacular. They were professional and courteous. A true delight to work with. Thx!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came in and installed my fridge. They were cautious with my brand new wood floors. They were great. Highly recommend
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the crew set the fridge up were very polite and did an excellent job
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pricing for more expensive, large scale electronics.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
warm fuzzy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have the warm fuzzy feeling of knowing we are protected in case we have problems in the future. Our Total Tech Support Plan even allowed for a discount.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year geek squad protection plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a previous plan that allowed us to receive a new refrig. Our old refrig was a lemon. We learned from this. Plan paid for itself several times over. thanks
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty you could possibly get. Any purchase i make at best buy, geek squad purchase is a must.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It is what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it, but what can i say other than its a warranty
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Pretty nice fridge but ice make is an issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.
