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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4610 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 4,610 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a really great value for any appliance purchased. Straightforward and to the point.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator broke after 1.5 years and it could not be fixed by geek squad or the manufacturer so they replaced it which was great but what they don’t tell you is that you is that the 3.5 years left on the warranty does not transfer over to the new refrigerator. So we’re out $350 for the original warranty and spent $350 on the new warranty. doesn’t seem right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Samsung appliance because sometimes going cheaper can hurt in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product - happy so far. Aouls definitelty recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use yet and hope I never do but I enjoy the piece of mind in case something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use yet and hope I never do but I enjoy the piece of mind in case something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is A+ plan. Alway making sure everything is working and answering any questions I may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got geek squad protection in case of any issues. Hopefully won’t have to use it though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to pay for warranty on my new, expensive French door fridge! Love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    break down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a life saver i always buy it and most of the time i get to use it it save me alot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my fridge quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides excellent customer service and this purchase has proven quite beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the refrigerator a month ago haven’t had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service protection plan for tge money. Easy to use if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase Geek Squad Service on our electronics. Has come in handy several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always treated me great and took care of me when I had a problem. Always going to purchase the geek squad on everything I purchase. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like insurance. You hope you don't have to use it but the price for five years seemed very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is something a buyer should def get when buying expeensive appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged refrigerator and made proper adjustments. Quick use tips provided. Excellent caring service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get mine protection plans with best buy. Is the best plan on any store. Always easy and fast to use

    I would recommend this to a friend