Customer Ratings & Reviews

Always buy an extended warranty because you never know when something will go wrong, better to be safe than sorry

Love the geek squad they help me with every question help me set up my fridge and microwave anytime I have any problems only need to do is call them

I always get the extended warranty on all my major purchases. If I should need it, I know it’s there.

I love my new refrigerator. Everything is great! It looks good and was a great price!

Haven't needed it yet, hopefully I'll never need it.

I would recommend protection on all products. It is very helpful

Purchased 5 years protection plan which was highly recommended and excellent customer customer

Bought an expensive refrigerator and 5 year Geek Squad I purchased gives me peace of mind

The whole purchase from beginning to end was seamless. I always get Geek Squad protection for peace of mind

Glad we purchase this extended warranty, a peace of mind for our Samsung refrigerator. Great price.

The Geek Squad is awesome. They teach you how to use what you buy and show you all the features

They are great! Very helpful and resolved my issue in a timely manner. Very nice to deal with.

Its awesome, by far the most awesome & i think eveyone agrees.

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We haven't had to use yet because we have factory warranties on the items.

The Geek Squad got my washer balanced and educated me on simple troubleshooting tips I can easily do. THANK YOU!

I have not had an opportunity to use this. I guess it’s a good problem to have

I always use Best Buy protection because you never know. Peace of mind

I always use Best Buy protection because you never know. Peace of mind

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.