Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4610 reviews
(4,610 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth every penny to get the geeks buy protection no questions ask no hassles take care of you
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Protections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra support ! Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extra support is so helpful. Geek squad is always able to support.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 3 year standard geek squad protection just in case needed
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has always stood behind their extended warranty. I've had to use this service before, and I was very happy that I had bought this from Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad al soooo helpful I but protection on all my products because geek squad is great
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good added coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the extra piece of mind. They said I can also get more coverage once my 3yrs are up. Hopefully they dont change that policy lol.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Spend money to save money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only covers issues that affect the operation not comes Eric issues such as dents and scratches.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven’t used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had the need for Geek Squad other than to replace my tv and that went flawlessly. Would recommend
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Slow Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I haven’t had to use this yet but I’ll give it five stars for the cost
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Berry Goody
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, works very well. Shipping was fast too
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Invest in your purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with the purchase of multiple items. If you spend a lot of money on products, you should also want to have the best insurance.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny have it on everything I bought through them
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always comes in handy, I’d rather not stress and let the professionals handle it
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge though a bit pricey. It is very roomy and connection to the internet is nice addition.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Kitchentoys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys did wonderful job setting up are appliances and was very nice to help us
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is mad helpful and super tech smart people.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always use Best Buy protection because you never know. Peace of mind
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use my refrigerator protection but I a very happy to have you never know how we can need it!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
