Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 4,643 reviews
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet for its size. Loving all the extra space. Quality amd affordable. Great appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product will buy again, as described, amazing value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value compared to other stores services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny to get the geeks buy protection no questions ask no hassles take care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use my refrigerator protection but I a very happy to have you never know how we can need it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we have the protection plan and hoping that we don't have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge though a bit pricey. It is very roomy and connection to the internet is nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, hopefully I'll never need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the chance to use it yet (knock on wood), but so far they have been very responsive to my inquiries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everything was good with this product I would definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it was worth purchasing since im slways having issues w appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a necessity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the manufacturer does not stand behind the product, you will be very grateful for the quality service you have with Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation on everything I've purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are fantastic. Always available. Knowledgeable , kind & considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable about everything!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are fantastic. Always available. Knowledgeable , kind & considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job installing our fridge and tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job quick and get the job done right and are super friendly and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have peace of mind and protection in the case of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy f

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding this to my existing purchase was quick and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend money to save money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only covers issues that affect the operation not comes Eric issues such as dents and scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To know that my expensive frig is covered by a long-term warranty provides the sense of security I need, in case something goes wrong.

    I would recommend this to a friend