Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4612 reviews
(4,612 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth the piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adding that little extra to the cost to know that the product will be protected and I can be "worry free" about it is worth that little bit extra!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always use Best Buy protection because you never know. Peace of mind
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the chance to use it yet (knock on wood), but so far they have been very responsive to my inquiries.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is mad helpful and super tech smart people.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always pretty good I hope I never need to use them for my new fridge.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got additional protection plan on my new purchases at Best Buy. Products are still new so I haven't had to use it yet, but I like having the peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad my item is protected by Geek Squad. I’d rather pay for insurance than a replacement.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great, just in case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection gives peace of mind for those just in case scenarios.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Outsourced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars for the terrible system of trying to contact someone online or on the phone who could actually get the service appointment scheduled. It was during Covid so that is the reason it was not a one star. About 3-4 hours of phone time. We had this warranty on a Samsung Refrigerator Freezer. Good thing because just after year 1 the ice cube maker seized up. When we called we were lined up with a contract repair company and not Geek Squad. Ther were nice and professional but it took three tries to get the repair right. To their credit, they followed through and got it done without complaint the third try. I would recommend this anyhow if you have a fridge with an icemaker.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this experience with us. I'm very sorry to hear that it was difficult to get ahold of us. We definitely hear your feedback and will implement it as best we can. I'm glad to hear the issue was resolved in the end but will work to improve the experience. Thank you and stay safe!
Rated 5 out of 5 stars
GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank God for GeekSquad protection, I had to call them out at least three times and the were there
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new freezer. I always have warranty on my purchase.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Building new home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have worked with the geek squad in the past and they have been very helpful. Plus the extended warranty price is cheaper than other stores offer.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great customer service. The sales knew their thing and did not try to push for something. Overall satisfied with the fridge and service.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to have a extra warranty.. We get the extra warranty with all major purchases
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does Awesome work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does an awesome job. Easy to use, good work, they go the extra mile.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORRY FREE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM WORRY-FREE SHOULD MY FREEZER BREAKDOWN OR MALFUNCTION KNOWING THAT I HAVE THE GEEK SQUAD PROTECTION
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the warranty yet, but hopefully if I do, everything will be taken care of!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squat Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully competent and friendly people who wanted my issue resolved.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its always better to be safe than sorry so I am hoping I won't have yo take advantage of this warrenty
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is A +
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use them on fridge (thank god) but had to use them on tv and they showed up on time and fixed problem. Highly recommended
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
