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Customer reviews

Rating 4.5 out of 5 stars with 4612 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 4,612 reviews
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator it runs great very nice keep your food nice and cold I have not had any problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty Scheduling Is a Mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't recommend Geek Squad Warranties (or TotalTech) on large appliances. Their scheduling is a mess. First, they try setting up an appointment for a Geek Squad employee to come on Tuesday. They're supposed to call on Monday to set up a time window. They never called and never showed. So I called back on Wednesday and now they scheduled it with a third-party company. When I say "schedule", that just means Geek Squad sends them a request. The schedule is actually up to the other company, but they called to work out the real schedule. When the third party company arrives, they tell me they don't work with Geek Squad warranty. Geek Squad needs to send one of their own technicians, not from a third party company. When I call Geek Squad back and tell them the whole story, they just try scheduling with the third party company again. Round and round we go. Ask for a supervisor; sometimes that helps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always takes care of you when you have the protection for your merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but good luck with my home appleinces over the years but, I get the protection for piece of mind. I am very pleased the the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I have not had to use it. Price was fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the water valve but in the end got it installed fine. Hope I won’t need the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best is a good company and costumer care is A1, big fan of there work.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to add and pretty reasonable for the time period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always get the 3 year Geek Squad protection with my purchases. I've never had a problem with the coverage & highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price, highly recommend! Best Buy always has the best deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any big money purchase needs a warranty for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tammy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my FRIDGE quickly! Love the local best buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value compared to other stores services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know there is a protection program. Never know with a fridge these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 3 years standard geek squad protection to protect appliance I got , it is good to have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t purchase anything without protection, they stand up to what they say with no hidden fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very sincere and helpful at the service desk I had a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature to add...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value and excellent Service as usual from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth getting for Just for extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more happier with my purchase just in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, hope I don’t need to use it. Recommended for all electronic devices.

    I would recommend this to a friend