Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4612 reviews
(4,612 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator it runs great very nice keep your food nice and cold I have not had any problems
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Warranty Scheduling Is a Mess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't recommend Geek Squad Warranties (or TotalTech) on large appliances. Their scheduling is a mess. First, they try setting up an appointment for a Geek Squad employee to come on Tuesday. They're supposed to call on Monday to set up a time window. They never called and never showed. So I called back on Wednesday and now they scheduled it with a third-party company. When I say "schedule", that just means Geek Squad sends them a request. The schedule is actually up to the other company, but they called to work out the real schedule. When the third party company arrives, they tell me they don't work with Geek Squad warranty. Geek Squad needs to send one of their own technicians, not from a third party company. When I call Geek Squad back and tell them the whole story, they just try scheduling with the third party company again. Round and round we go. Ask for a supervisor; sometimes that helps.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad always takes care of you when you have the protection for your merchandise.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great for a piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but good luck with my home appleinces over the years but, I get the protection for piece of mind. I am very pleased the the price.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I have not had to use it. Price was fair.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fridge install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with the water valve but in the end got it installed fine. Hope I won’t need the warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best is a good company and costumer care is A1, big fan of there work.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Service Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to add and pretty reasonable for the time period
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always always get the 3 year Geek Squad protection with my purchases. I've never had a problem with the coverage & highly recommended it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and price, highly recommend! Best Buy always has the best deals!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any big money purchase needs a warranty for a piece of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tammy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hooked up my FRIDGE quickly! Love the local best buy..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best value compared to other stores services
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know there is a protection program. Never know with a fridge these days.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 3 years standard geek squad protection to protect appliance I got , it is good to have .
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t purchase anything without protection, they stand up to what they say with no hidden fees
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very sincere and helpful at the service desk I had a great experience
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great feature to add...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value and excellent Service as usual from Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It’s worth getting for Just for extra security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be more happier with my purchase just in case anything goes wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind, hope I don’t need to use it. Recommended for all electronic devices.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
