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Customer reviews

Rating 4.5 out of 5 stars with 4613 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,613 reviews
  • Rated 3 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install by geek squad was good. They were pretty careful and cleaned up after themselves. The deliveries and install by third party company could use improvement. Remember to request for geek squad even if it will take a little longer for an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans are a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plans are great!! Never have any issues while using the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having full protection on my purchase if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust is important...they will back your purchase up with class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning my beautiful friend is ready for pickup tomorrow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind to get the warranty plan from Best Buy. Greek squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Replacement/Repair Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Service Insurance/Protection plan is one of the best plans out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like “they have my back.”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Ask me again in 5 years. I’ll know better then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra few dollars for the peace of mind of geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection plan and it was the best choice i made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best always providing exceptional customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't need it..u til you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the GSP coverage yet, but just in case we need to, we know it's there. BB geek squad has always treated us well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new fridge only came with a 1 year warranty. Now add a few more to that, With the cost of parts alone, this is a smart buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers peace of mind on a fairly expensive item. Glad I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine when you need to use them, generally not often with the type of stuff we buy from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had her for almost 2 years and I had some trouble and it was replace, I had the 3 years plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for warranty that last 5 years . Ver good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Buy the warranty. Save the money if it breaks. Well worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is an investment that I hope I won't need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love the item best best item good item thank you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mayra. Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.