Customer Ratings & Reviews

The delivery people were very professional and careful with our new frig. They carefully loaded and carried it to the terrace level of the house. Installed the frig and gave us a quick run down of how to flush the water dispenser and ice maker before using it.

I am glad I bought 5 years warranty for my fridge. It gives peace of mind

Very good plan. Will recommend it for every purchase

Haven’t had to use them yet but I have a peace of mind knowing my product will be taken care of.

Must get it. My fridge broke down a month before my 5 years warranty expiration date, and best buy just gave me a brand new one (i picked it) since they couldn't fix it

Love it thats my baby lol, love everything about it, it keep food cool and fresh

Geek squad protection plans have always been great for us in the past. No problems getting something exchanged/fixed.

The best feature is that the interior water dispenser and bottom drawer ice maker allow for a very large space available in the fridge. Purchased this to minimize the failure of the ice maker, which we had issues with in the past. So far it has worked as expected.

I called the Geek Squad the day after installation of my Maytag Refrigerator. I noticed white specs I thought were pieces of shipping styrofoam. They were nicks (scratches). The Representative informed me of my options, and resolved the matter.

The agents installed fridge without any hassle. Arnaldo and Javier from A&S Nieves Transport did a great job in delivering and hoping the fridge to the waterline. They also gave instructions on disposing gallons of water and cubes and wiping the product before starting to use. Great crew and work well done.

I using my store it’s really good I have 5 this fridge.

Great service I know my thing are well protected and can be fixed or replaced with ease

I would definitely recommend the geek squad protection! We purchased it w/ our Samsung refrigerator. We had numerous problems with it and had a repair man come out each time to repair it for free. The refrigerator was finally not repairable after buying it 3 years ago. I was able to get a brand new fridge using the geek squad coverage! I also bought the geek squad coverage w/ the new fridge I got and will get it for whatever large item I purchase there.

Would recommend on an item like this as they can be expensive to repair.

Love the 2 drawers and the inside water and water jug and the ice maker in the freezer it also has a easy access to the filter

Nice and friendly. I’ve used geek squad many times before ,The services has never disappointed me in any type of way.

Haven’t used it yet and we hope we wont have to. We bought it because of past purchases.

So, I had to get this coverage... Just in case. I had a freezer that I bought from Best Buy, went out within 5 months, lost really expensive meat along with other frozen perishables. Had I had this coverage, it would have been reimbursed. Same freezer was on sale, used the difference for the plan. We'll see!

When I brought my refrigerator I also brought the protection plan. I was super excited when I seen Geek Squad. I have used the Geek Squad in the past and had lovely experiences. I highly recommend getting protection plan especially if it’s with the Geek Squad.

I did something dumb. I forgot my plastic dish was in the oven. I was preheating and smelled melting Barbie smells. Instantly I knew I messed up! I called the geek squad because I thought the racks were unsalvageable. The melted plastic had hardened seemingly everywhere on the racks! It also managed to drip below onto the bottom of the oven. I was devastated. When the tech came out he had special tools to remove the plastic and not scratch the special coating. When he left, the oven looked like nothing happened. I was so glad I got the geek squad protection plan!