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Customer reviews

Rating 4.5 out of 5 stars with 4614 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,614 reviews
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , the best place to buy electronic..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Replaced refrigerator, but subsequent damages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it replaced the LG we had and liked (and cost us $ out of pocket to do so), it was replaced by a smaller Whirlpool because similar-sized units with similar features were not available. For almost 30 days, we had to store all of our food in coolers and replace ice daily. Delivery of the replacement unit by a Geek Squad delivery contractor damaged both the unit and our home, specifically our rather expensive LVP flooring and trim work. We lost more than $400 in food and were reimbursed just $200. We're waiting for a replacement refrigerator (although we'd prefer the damaged doors being replaced) which will cause additional hassles such as storing food in coolers a few days and possibly more damage to our home. Hopefully we won't have to go through such a debacle again. Was the original optional warranty worth it? Hard to say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great work quality ! Well worth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully not required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is new and hence no service has been sought for. Hopefully not required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very reliable and a great source for professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy warranty with 90 percent of my product. It has paid for itself several times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection for 3 years for an appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good buy for an appliance. Would recommend for anyone who purchase needs to be protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price was right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing an appliance warranty; and first time purchasing Samsung appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong. Always there to support and fix an issue. I would never not get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "insurance "

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad before. They are the best to have. That extra piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good the have protection plans on appliances really good in case they mess up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is affordable and gives me peace of mind with a high price purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need better compassion in meeting a customer need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been compensated better due to the fact i didnt have a working fridge for weeks and had rotted food , spent money eating out which was costly because of replacement scheduling being pushed far out and it was Thanksgiving week where the replacement fridge was delivered but couldn't get in the house due to poor delivery and installation process . Ended up without a fridge and requested refunded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection to have on new appliances from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to protect your investment and geek squad has the best protection out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just purchsed the 3 year wareanty for only 100..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need them but I'm glad to know they are there for me if it breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have too. Great deal on the 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had such great service everytime we needed a service, definitely a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to not have to worry for the next 3 years if the fridge breaks!

    I would recommend this to a friend