Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4614 reviews
(4,614 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Mayor appliance repair times unacceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy-LG Repair servicemen schedules too long, refrigerator not cooling properly had it repaired twice in less than a month and after they acknowledge it needed to be replaced it's taking them an awful long time to resolve issue, I waited since January until March 2021 for them to issue a refund (Not refrigerator all this time) when they finally issued one electronically the link doesn't work and they are telling me I need to wait another 2 weeks for them to send another e-refund. Not even sure if that one will work. called 10 different numbers from Best Buy and all of them route you to the same customer service department with the same answer that my case cannot be solved, apparently CSR doesn't have managers. so frustrating
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They dropped it off in perfect condition!!!!!!!!!!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having peace of mine, knowing I can call them to fix my computer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service that they have at bestbuy...........
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good program
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It make you feel safe and peace. The price is right.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the 3 year guarantee..............
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I don't need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I got the GeekSquad on standby but I hope I don't need them.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad gives you the best service and they are always on time
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad us worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I have needed to use the service they have exceeded my expectations.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad has your back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Relax, the Geek Squad has you covered. No need to worry or be concerned.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.with the cost of appliances we decided it was worth the cost for extra protection
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is great and fit perfect in my kitchen. It has lots of storage space.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek sqad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is a wonderful service BEST BUY offers.The team is excellent .
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I would need just in case something happens
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Required if you don't have any idea about product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best deals if you buy protection plan for each one of your products.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad have been great in our in home service.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always get the extended warranty
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the extended warranty it makes sense.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
MUST
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.agent was very friendly and answered all my ? I had
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
MeanNurse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are always polite, professional and knowledgeable!!!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Luckily, haven't needed to use...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to file a claim on the appliances that I purchased this 3 year protection plan on. So I really cannot say if the service offered is all that great. However, the peace of mind given with the purchase of this makes it worth it in my opinion.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
