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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4644 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,644 reviews
  • Rated 5 out of 5 stars

    Hope I don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got the GeekSquad on standby but I hope I don't need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection to have on new appliances from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for the price and the guaranteed satisfaction with your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just purchsed the 3 year wareanty for only 100..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives you the best service and they are always on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only heard good things about geek squad and the price seems very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dropped it off in perfect condition!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without the extended warranty ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MeanNurse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always polite, professional and knowledgeable!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It make you feel safe and peace. The price is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that they have at bestbuy...........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a floor model so I purchased the protection plan to cover any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best extended warranty on the market and it's very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a warranty is always good. i get warranties on every major product i own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the 3 year guarantee..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not purchase this? Its a no brainer. Its totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for 3 yr protection was best among all the retailers. BestBuy is best!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Replaced refrigerator, but subsequent damages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it replaced the LG we had and liked (and cost us $ out of pocket to do so), it was replaced by a smaller Whirlpool because similar-sized units with similar features were not available. For almost 30 days, we had to store all of our food in coolers and replace ice daily. Delivery of the replacement unit by a Geek Squad delivery contractor damaged both the unit and our home, specifically our rather expensive LVP flooring and trim work. We lost more than $400 in food and were reimbursed just $200. We're waiting for a replacement refrigerator (although we'd prefer the damaged doors being replaced) which will cause additional hassles such as storing food in coolers a few days and possibly more damage to our home. Hopefully we won't have to go through such a debacle again. Was the original optional warranty worth it? Hard to say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to have the protection plan. Hopefully we won’t need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase geek squad. Good price to make sure you are covered.

    I would recommend this to a friend