Customer Ratings & Reviews

I have had this freezer for five maybe six years it has been amazing. I’ve never had a problem with it. It outlived the warranty. It just recently died. Definitely would get another one. Loved it. Highly recommend.

This freezer is the best. I have not used it as a fridge because I can’t get it empty of freezer foods. It’s big and holds a ton of food. Still going strong after 4 years

Great product, I just cant understand why they didn't make the tiniest of adjustments to allow for a standard bottle of chardonnay to fit on each of the shelves without having to remove a shelf. How can a wine cooler not fit a standard bottle of chardonnay?????

freezer is fine. delivery issue/damage. past reviews indicate same thing. if the freezer is lifted via straps, the strap WILL BEND the vent cover over the compressor. otherwise all is good. The BB chat area is not much help. Very slow to respond. Chat wants me return to BB for repair? absurd. It took at the least 2 guys to lift with straps! 3 star only because of chat agent, otherwise 4 star.

Always a worthwhile investment, especially considering how some manufacturers work fails.

Great little freezer, purchased in June, 2020, no problems to this day 9/2024. Has enough space for what we do

Mario and Danny called and they arrived on time and they were very friendly and did a great job.

pretty good, small, simple and very convenient, just wish it had a light inside, besides that it's great

Great warranty on my appliances . Would purchase again

Has been working straight up for 5 years with no Issues. At least until now. May be servicing Needed Good Quality product

It’s been a great experience with this plan luckily I had the opportunity to get the Total Tech plan to supplement my expired plan.

At the time of purchase, freezer meet my needs. Freezer is doing well and has been able to provide temporary solutions.

Great product. Everything that I expected and more!

I usually buy extra protection when I buy a big purchase just to have peace of mind. No complains is just a good deal to pass

Overall great purchase! Love the ice in the door and gives me more shelf room, only issue is now bottom ice maker isint working but pending geek squad follow up

It's good coverage for what it does cover, but I would strongly suggest to read the entire warranty before filing a claim. Somethings aren't covered, I'm not sure if Best Buy offers one for major kitchen appliance that does.

Never had to use the service for the products we purchased it with but when we’ve needed them they have always been great!!

I haven't had to use the protection plan but if the process is anything like the customer service from Best Buy, I can only imagine it would be a nightmare!

Excellent service, highly recommend for any problems or issues that may come up.

my old refrigerator died had to buy new fast so bight the whirlpool for 659 it was bigger then one I had before an love it so munch room that I did not need the deliver driver where great took my one out an new one fit perfecter