Customer Ratings & Reviews

I am certainly enjoying the functions I have on this refrigerator. It is one of the highlights of my home. Anytime I had a question concerning how to operate it, the geek squad was always available to assist me. Thank you Best Buy! I’m glad I purchased it.

Always very helpful. Wouldnt buy anything without this protection.

I don't always buy GSP, but I did for my refrigerator. It was nice that the saleman didn't try to oversell me. I could have bought 5 years, but he said I could buy 3 yrs now and then add to it for the same price in a couple of years. It was something that I wanted, but now I can try it for a few years and see how things go and decide if I want to add to it later.

Had a refrigerator with manufacturing defects. Fortunately, we had an extended service policy. Therefore would not purchase another refrigerator without an extended service policy Geek Squad.

It stands to reason with any new appliance you need a Geek Squad warranty with all the electronics and high tech that can go awry (it’s no longer your reliable appliances of yesteryear). Do yourself a huge favor and get one!

Got my 5yrs warranty purchase. My first LG refrigerator stopped working just before the warranty ended. Called Best Buy repair service came to house. Refrigerator serviceman decided i need a new refrigerator and that's what I got.

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!

Every major appliance we purchase from Best Buy we always add the additional Geek Squad Warranty for 5 years. Their services are excellent and we have never been disappointed!

I have not us3d the protection plan as of yet but the geek squad has been very helpful with setting up my printer to the new MacBook I just purchased. They very very understanding and helpful with every question and we were successful in getting my laser printer to function.

I’m glad I purchased the membership, Geek Squad has helped me out so much.

If something goes wrong, they take care of it. This is a great service and I'm really happy with it.

Installed refrigerator in less then 30 minutes explained all the options were very professional and friendly

Geek squad is great ! why would'nt you get this for your purchases. We ve used it 2x on particular products and Best Buy was amazing.

I've purchased many refrigerators for my home and properties but this one beats them all. With 4 different ice options to the size, its amazing.

We used this protection when our freezer stopped working and all the meat inside spoiled. The replacement freezer was delivered and we had to restock it, but we did file a claim for the spoiled food. I believe we had the check for the claim within a week.

Bought a kitchen aid refrigerator. It hums/buzzes so loud I had a technician come out; only to find this is normal for this particular model. I do not think this refrigerator will last up to its warranty and I am so glad I purchased this extended warranty.

always had to go through corporate escalations customer service, but once you get them. it's all easy and they care.

always a good idea to get the extended warrenty for appliance

Given the life expectancy of my purchase, adding the 3-year plan would make it well worth the price of the appliance and the extra warranty.