Customer Ratings & Reviews

The technicians delivered and mounted my refrigerator and provided me with the necessary operating instructions and filter usage

Quick service right to the house, they came out and found issue immediately.

Bought my refrigerator open box and add the warranty. After 2 years I had a problem with the water filter, I call, 1 or 2 days after the show up after 1hour done. They replace the part with 0zero cust and my refrigerator is up and running like a charm:)

I would recommend extend warranty to anyone buying anything over one hundred dollars because boom you get it replaced just like that and then you just purchase another warranty for the new product. You just never know when something will break

Going great and kids love to draw on it. Screen is good. Water filter needs quick replacements. Else all good.

Well, I haven't had to use them yet, so it's sort of hard to review. My hopes are that they will live up to 5 stars! I bought this because not all reviews were wonderful for the LG refrigerator. The price is reasonable for the peace of mind if my fridge doesn't live up to the 5 stars I gave it! So far... everything is great!

I’m glad I purchased the membership, Geek Squad has helped me out so much.

Seems silly to review something I haven't used yet (and hope I never have to, actually) but I hope to win the gift card, so here it is.

I mean for the price, it’s a great value. $79 will cover my freezer contents due to malfunction? That’s worth it right there

Comforting to know this will take care of any ussues

It’s always good to get an extended warranty. With the purchase of my new upright freezer during COVID it was a no brainer. Not only am I good for 5 years if something goes but the warranty covers spoil food too (up to a certain amount).

Always very helpful. Wouldnt buy anything without this protection.

I just got a 3-year protection for my LG refrigerator, and will renew it before it's expiration. If something goes wrong, I am confident that Geek Squad will be easy to contact with for any questions or help that I need.

I always get this protection on my big ticket items! It’s a must and I do know the Few times ( hasn’t been many) that they never give you any hassles about fixing or replacing. It’s a great deal!!

This is great back up to the product because if needed they will be prompt and professional

I just recently purchased an entire kitchen suite. When I first purchased my appliances I did not purchase the protection plan. I just recently went back to the store and purchased the plan for the fridge only. I feel like I can sleep better knowing that my purchase is protected. Happy that I made this choice.

Had to return and item and they exchanged it cause it was defective that we bought for our daughter in law. Had no problem.

I have had great luck with Geek Squad any issues I have had they always resolved. I was skeptical as usually you get screwed on warranty buys however I would buy this one every time

I purchased refrigerator that was delivered Jan 4th. I woke you this morning to what I thought was the lawn man outside my window. To my unpleasant surprise, it was my $2699 Samsung refrigerator sounding like a mower. I called Best Buy and was informed that even with the $299 Geek Squad protection plan it's nothing they could do because the first year everything is covered by the manufacturer. My protection plan started on the day of delivery which means for the first year my Geek Squad protection plan is for nothing. For all of my other appliances Geek Squad has been 100% on point, for the fridge not so much.

Usually purchase for large appliances or expensive items. Have used the service/warranty on other items. Fast and simple process.