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Customer reviews

Rating 4.5 out of 5 stars with 4572 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,572 reviews
  • Rated 5 out of 5 stars

    Freezer warranty good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better buy a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation people were great. They hooked up the ice maker and levelled the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! will be buying more for sure! thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont short yourself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were available 24/7 and very friendly. With every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are not as sturdy as my old refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Galore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend purchasing protection. Geeks are always available and if a problem exists they will let you know and recommend the best option, whether to return or fix item.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Spence. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working like a Champ !!!! Definitely worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both of my refrigerators!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was installed as ordered. The units were plugged in, plastic and packing materials removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best at doing their job. I am glad they are here to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodness when need help whit may purchase very lovely

    I would recommend this to a friend