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Customer reviews

Rating 4.5 out of 5 stars with 4611 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,611 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extra warranty and it is a very good warranty to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad its fast and pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed my new refrigarator and it was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard real good things about best buys protection. Will see when the time comes and it needs to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used geek squad yet, but when I do I will leave my best review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still have not got the parts that are missing from the refrigerator been two months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is good to have in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to have this added protection. You never know when you need it. Just pay for the plan and then everything else is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++++++++++++++++++++++++++++++++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pray that I do not need to use it but I have it just in case!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice price for a great setvice plan you can use for years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fringe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do far so good for eight months now. Only the water filter showed indication for change

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad 5 year protection plan is a great plan . Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge delivery persons nice, professional, very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers the best warranty! Nothing but the best! They take any issues seriously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program-Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad protection is great serveice with kind, professional technican and valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality standard protection & service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciate the 3 year standard Geek Squad protection plan to have Best Buy support for products and services!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst appliance service EVER!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    General Insurance Product from Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my recent appliance purchase. Each to buy in store. I wished if I would be able to buy over phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it's a warranty. Haven't needed it yet.

    I would recommend this to a friend