Customer Ratings & Reviews

Not sure. Have not had a need to use this service yet. But I decided to purchase it because of the cost of repairs for this appliance.

As I've said on these reviews about big purchases, warranties are a must-have. If you don't purchase, you end up paying a lot more for service!

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Haven't had to utilize yet for refrigerator but in past when we purchased for other items we were happy with service.

They installed our fridge perfectly. They were professional and nice. Always recommend getting protection especially on big investments

Was told we should purchase an extended warranty on all our appliances by friends because many fridges will start having issues within a year or two.

My husband is remodeling our kitchen and chose this fridge as a wonderful addition to the new kitchen. It looks great and is very spacious. The only things I would like it to have is moveable door shelves and maybe a third drawer.

Excellent Service!!! No doubt about it. We had issues with Refrigerator and dryer, Geek Squad technicians fixed all these issues with no charge.

I love the fact that I purchased this extra protection, the ice maker broke and I was able to get it fixed. The coronavirus added a hick up, but Ingot it done.

Sadly have had some prior urchases fail but Geeksquad is easy to arrange repair and replacement more than once. Worth the money on an expensive purchase.

Geek squad coverage is the best!!! Excellent customer service!!!

Great deal on the protection plan. BestBuy has great service and now my Mom doesn’t have to worry...if something goes wrong BestBuy will fix it.

Protection is always good. Have had two products that have needed fixing.

Great costumers service love the way they handle all the situations

I was given no hassle at all when I called. They were very helpful from the beginning and followed up with me afterwards to make sure I was satisfied.

Great item. Great price for 5 year protection and it gives me a peace of mind,

I havent had to use the service, but always like having the peace of mind in case something goes wrong with the unit.

Happy with the way geek squad responds quickly to my requests.

I definitely would say it's worth the extra money to invest in especially when they come to you to fix it and if out for awhile they allot money to replace your groceries if they can't fix in time.