Customer Ratings & Reviews

Fast and professional no delay no bs good good good

Excellent product, excellent price and good service

Guys were quick to remove an old one and bring a new fridge

Geek Squad has come to my rescue and has always been pleasant and helpful. A real must have just in case!!

When you get to the counter always say yes to the extended warranty you never know when your product will have problems.

Read all of the protection information I had previously plans with Best Buy before no issues when it comes to the plans

Confident knowing that should anything go wrong - it will be taken care of fast, and efficient. Worth the $ on the investment.

Haven't had to use this yet for the freezer; but I've used geek squad in the past with a great experience.

I purchased this with my refrigerator to be on the safe side. I have had to use my geek squad protection before on televisions and it definitely saved me a ton of money.

I called in a service call due to one door being hung lower than the other. Tech came and adjusted the doors but now it clicks due to the tension. He said its one or the other.

Awesome protection for my freezer! With this heat.

Given how easy things are breaking these days, it's advised to purchase the warranty for peace of mind.

I recommend purchasing some type of protection plan especially for higher priced items! You want to protect your investment for those just in case moments

practical ,protection, stress free ..good quick service!

The customer services are excelent and the deliverys too

Have not needed to use this service, but it is reassuring to know they are a phone call away.

What’s not to like it’s cheap insurance on a expensive item

The installers did a great job and were knowledgeable of the TV they set up. Didn’t leave any trash behind.

Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

Frig was repaired in a timely Manner, and product was replaced after it was declared a "lemon". However, we could not get the g. Squad to render the white glove service on the new frig. because they had already performed it on the original frig. Since we are in our 70's, setting up the family hub is way above our expertise. This oversight may very well be because they don't deal with lemons very often.