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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4631 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 4,631 reviews
  • Rated 5 out of 5 stars

    Came in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new refrigerator and needed the protection plan. Refrigerator was repaired within two days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we have the protection plan and hoping that we don't have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have to use for this item but peace of mind in having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding that little extra to the cost to know that the product will be protected and I can be "worry free" about it is worth that little bit extra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got additional protection plan on my new purchases at Best Buy. Products are still new so I haven't had to use it yet, but I like having the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to get the warranty since Best Buy's customer service is off the charts when it comes to repairing or replacing their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for around $200 for the extra years on the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad helped me with my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needs help getting my computer started and he took his time helping me

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    They helped fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help me out even if my warranty expired but I’ve been coming yo Best Buy for Years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to protect refrigerator failures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year for my new refrigerator will see if it work if I have any problems in 5 years???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and nice unit. Would recommend easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection services. Good deal for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a protection plan that was purchased for the appliance. Hopefully it doesn’t need to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can count on Geek Squad for any help with this open box item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a great price and love this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have peace of mind and protection in the case of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 3 year standard geek squad protection just in case needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service. The sales knew their thing and did not try to push for something. Overall satisfied with the fridge and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet for its size. Loving all the extra space. Quality amd affordable. Great appliance.

    I would recommend this to a friend