Customer Ratings & Reviews

I haven’t had to use it yet but the staff is very helpful.

It's good to have geek squad in case any thing happens

Geek geeky is great fo R you if you want to waste money

It's worth it for be kitchen appliances. I would recommend get it for appliances

Purchased a floor model fridge and given my concern regarding this got the GEEK squad plan fairly cheap.

Always need protection on equipment. Never be without it!

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.

The took care of my product when it broke. Fixed in a timely manner

Excellent service, my advice use in each product..

Geek Squad protection plans are a great value for expensive items.

good to have it, they use 3rd parties to fix appliances almost always.

purchased the plan because appliances are complicated and the price made it a good value

Always nice to have a extended warranty from geek squad.

I like the refrigerator. It is a good refrigerator.

I really like that I don't have to worry about any service needed for my new refrigerator !

This product is great..............................

This product is great..............................

No issues yet so hey deserve 5 stars. We'll see how it works out if there is an issue.

This really paid off with a robot vacuum. Always buy when item has history of failure.

Geek Squad installed my Waser, Dryer and Refrigerator quickly!