Customer Ratings & Reviews

This has served us well. The kids love the Family Hub functionality. They have gathered around this to design Mother's and Father's Day cards for us. It is a refrigerator for us as parents and it is a fun center for the kids.

It is a must to purchase a warranty for the long term expectations have greatly changed of the years and as technology changes it is becoming harder to fix your own Appliance and best buy warranties in general are Excellent when it come to customers satisfaction .

I highly recommend making the purchase protection plan for you never know when a product will go bad. This plan was so important to me when my refrigerator starting having ice maker problems. Went through 3 efforts to get it fixed and nothing worked. Through the Protection Plan I was able to get a new refrigerator with maximum protection on cost of new refrigerator, plus protection under Geek Squad service. I highly recommend these plans when making a high dollar purchase.

Great features, easy clean up. Beautiful stove and a well upgrade from my last one.

We had great service on our refrigerator delivery.

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.

Always always always always always always get the warrantee at best buy

I would recommend everyone get this when purchasing something from bestbuy

The freezer could b 10% smaller 2 allocate more fridge space and the app privacy policy is 2 broad, with no acctual audio privacy 4 consumers so if not agreed 2, you can't use all the features the way they are intended. Sad. The shelves, space, and layout r gr8. Way better than the others. Its beautiful, roomy, & quiet. Recommend! Ty

I love the 5 years warranty for peace of mind. Best Buy deliverers a great service

When I bought this fridge I knew it was the best, but for some reason I got the warranty and right away it crossed my mind it wasn't the smartest decision . How wrong was I . Later when it broke down I couldn't stop thinking what a scam the warranty had been .But my wife convinced me to call and to my surprise all of a sudden it became the greatest deal ever . They went through as agreed in the contract . What an opposite as with other warranties .I would definitely recommend it !

I ALWAYS get my products insured when it comes to anything with technology. I highly recommend you do the same as technology breaks without even being touched. I unfortunately have experienced that with a laptop going out 6 months after the manufacturer warranty ended. It was keep up very nicely and nothing was done wrong on my part. Yes you pay more for insurance but technology can never be trusted---- even when purchased new.

The fridge warranties are a must!! Please save yourself the trouble snd get it

The BEST service I have ever bought. The quickly work to try and solve my problem with my LG, sadly the company sent didn’t really work with LG well and couldn’t fix it. They quickly reimburse me, no questions ask, no hassle, no paper filling, just quickly gave me store credit of what I paid once it was deem it couldn’t be fix. They were always friendly and work quickly to set up the dates for fixing and try everything they could. HIGHLY recommend them for any of your equipment.

I purchased the five year warranty, just in case. With all the new electronic functionality I wanted to make sure I'm covered incase it needs repaired. I've used Geek Squad over the years and they have been excellent.

having little problem trying to solve my problems by phone but everything fix with the Geek squad people in the store

Brought the 3 year warranty not expecting to use it so soon but the water/ice dispenser wasn't working, they set up and appointment, texted and called as they was coming and did an outstanding job of communicating.

I purchase the protection, however I have not had to use it.

I love this fridge so far i like the look and the water and ice dispensers are separate you don't have keep hitting the buttons to change. Which will make the wear less on the panel, it is more spacious than i thought and it doesn't show the fingerprints on the doors and handles for less cleaning. No dislikes yet.

They are easy to communicate with and well trained