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Customer reviews

Rating 4.5 out of 5 stars with 4614 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,614 reviews
  • Rated 5 out of 5 stars

    For your piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad protection on other Tech that I've bought in the past and their customer service is 5 star. I knew it be a good idea to get it with my new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great deal in protecting our appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick to take care of all the issues you have when a problem happens! And friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New3 yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with the need for a new warranty. I purchased a 5 yr warranty for my original purchase that I could not use for my replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my fridge! Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful when we had an issue, thinking they would just send the replacement part, they ended up replacing our appliance all together in just a couple days free of charge and no questions asked. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Product Null review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 3-year protection plan, as only two weeks have passed, I am unable to provide an accurate assessment. Seems okay, but time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly despite a few setbacks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my refrigerator. It was not easy to get it into the house. But they were willing to trouble shoot when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having this warranty is a must these days!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this warranty is a must these days! Things just aren't made like they used to be. This is a great warranty and it is well worth the money. We buy one with every purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GUYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRST OF ALL THESE GUYS ARE AWESOME. I CAN ALWAYS COUNT ON THEIR EXPERTISE AND TIMELINESS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used mine yet, but I read through the types of options that are fixable through geek squad. Seems to cover a good amount that isn't user error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service just yet for this system but have in the past. Geek squad has always came through. That’s why I purchase it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 5-Year Standard Geek -Squad Protection to go with my newly purchased LG fridg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but good to know there is one in place in case of any troubles. Wasn't too expensive and love that they offered a plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use this, glad to have it as gives a peace of mind for things to break down or that at least for a while, have always took the Geek Squad Protection out in the past never had a problem to get things fixed being under the Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge coverage. Would Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully I will never have to use this on my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we received protection from the geek squad. I am already utilizing to support proper water line installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily accessible. No losing important papers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of weird to review an extended warranty, however, I must say that it is super nice to see that all the information for it is right in my account on bestbuy.com. It will be easily accessible if I need it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the warranty or this service, but staff is always helpful and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hand Off To Local Repair Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to contact Geek Squad for a problem with my recently purchased washing machine. Because it was still under the machine's 1-year warranty, they had me contact a local appliance repair service. I was told that Geek Squad would handle the repair themselves after the manufacturer's warranty expires.

    I would recommend this to a friend