Customer Ratings & Reviews

I don't always buy GSP, but I did for my refrigerator. It was nice that the saleman didn't try to oversell me. I could have bought 5 years, but he said I could buy 3 yrs now and then add to it for the same price in a couple of years. It was something that I wanted, but now I can try it for a few years and see how things go and decide if I want to add to it later.

Highly recommend these for any purchases. It is worth every dollar.

We love the fridge but realized it does not have enough storage. We actually had to purchase some storage containers which do work really well… otherwise we do love the fridge

Haven’t had to use yet, but feel very comforted that I know it’s there

I've had this Samsung fridge for 4 1/2 days, paid for a 3 yr. extended warranty and there are now problems with the freezer. I went on the Geek "Help Chat" and the geek told me that a repair visit would start at $99. I then called the Geek Squad and was told to call Samsung myself. I certainly could have spent the $200 extra warranty money on something worthwhile, because this isn't.

The install of my Samsung refrigerator and haul away of my old one was fast and efficient

After our move to our new home and a freezer shortage going on, I bought one that was available, and I am pleasantly surprised how much I actually like it. The outside look is what first appealed to me, but the inside capacity is what really put a smile on my face.

Adding extended warranty to any appliances is always a good idea especially through best buy. We hope nothing breaks down on our chest freezer we bought but having the warranty will help us if something goes wrong. After all nothing is guaranteed to last as anything anyone buys.

i hope i never have to use these guys my product is very nice and running they are asking for a reveiw so here it is

It’s been working great so far as my secondary freezer

This is great! I love that I could get 5 years service, one less thing to worry about

Love my refrigerator. I had been wanting a refrigerator like this one. I am very happy Citie Bank gave me the opportunity to own one. Everyone that visits and sees my refrigerator falls in love with it. Once I have pd off the refrigerator, I will try to buy a stove through Best Buy.

It’s every thing connected very well I will recommend

I normally don't buy protection plans. My last refrigerator lasted for over 20 years with no major problems. This time I did because it was cheap and comprehensive. Hope I never have to use it but you really never know. At least I don't have to worry about it now. Peace of mind is golden.

The agents brought in my item with care and helped me to place connections

Love the product, and it's a perfect fit. Will buy LG again

Good peace of mind, knowing that the fridge will be fixed for the term of the plan.

The delivery was fast and as expected. Will always use the squad for delivery and installation.

Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

I've never used the warranty, but for Plus members the value is tremendous and would be hard to be as bad as most manufacturers warranty.