Customer Ratings & Reviews

Not worth the risk of not adding on an extended warranty. Too early to tell if it is a quality service.

I can’t stress enough how important it is to get warranties for any type of electronic. Best Buy makes it easy for me to take anything back in and get a replacement or a easy fix!

I PURCHASED A TOTAL TECH PACKAGE, IT WAS WORTH IT, I WAS ABLE TO USE IT FOR EVERY PURCHASE. IT PAYED FOR IT SELF , I WAS ABLE TO SAVE A LOT OF MONEY AND WHAT EVER I PURCHASED IS COVERED WITH GEEK SQUAD, WHAT A RELIEF!

Highly recommend it. Had it on my prior Samsung fridge and it was used more than once. As a note, the repair needed was 3-4 times the cost of the extended warranty. It is expensive, but the additional peace of mind makes it a necessity

It's always better to have protection plan than nothing because you never know if your Refrigerator it's going to break down the road, after I let my old protection plan expire that's what happened to my old fridge after 11 years of service I had no protection plan and the parts are very expensive even if you want to fix it yourself.

The agents installed my Range very quickly and efficiently. They did a great job.

Getting a geek squad protection plan is a must on any and all products you buy. Having no worries and peace of mind is why you should get a plan with them. Just make sure to get the right amount of years your happy with and you will be good to go

Warranty is good to have on all appliances just in case your appliances malfunction.

This protection includes coverage for lost food, which our home warranty did not cover.

Good service! They are responsive and provide the service we need

Installed refrigerator in less then 30 minutes explained all the options were very professional and friendly

always had to go through corporate escalations customer service, but once you get them. it's all easy and they care.

Protection warranty is peace of mind something that happens within 3 years or 5 years is better. Instead of buying new products if cannot fix. If not available to fix they will help to find the solution and customer service very easy to talk.

I dont know about the geeksquad service.i have other stuff of geeksquad service is good fast action

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

I purchased a refrigerator a little over a year ago and unfortunately began having issues with the ice machine. Of course theres never good timing for unexpected expenses. Thankfully with this protection I was able to get it repaired free of charge. Definitely recommend for a piece of mind when making bigger purchases.

I only Buy my appliance and tech from Best Buy because I trust this Protection plan.

The guys get in the fridge without no issue very kind professionals 5 star to the team

I have no idea how good this service will be. I'm writing this review one month after buying it. Glad I haven't needed it yet.

excellent product plenty of space inside, the only bad thing is that the bottom door almost reaches the ground and hits your foot if you are too close.