Customer Ratings & Reviews

I just got a 3-year protection for my LG refrigerator, and will renew it before it's expiration. If something goes wrong, I am confident that Geek Squad will be easy to contact with for any questions or help that I need.

[Employee of bestbuy] This is a great product I should have bought the 13cu ft but this still is amazing.

Bought the refrigerator as a gift for my mother. Very spacious for its size. The all black exteroir is shiney and easy to clean. Overall, the refrigerator looks and works great!

Love theprotection plan. Just dont like that they use third parties and easy process may get complicated if many involved

The crew installed my fridge and I just love it. I purchased the 3 year warranty just in case there was an issue.

Geek Squad standard protection is a must have. I haven’t had to use it yet with my new ‘ ‘fridge, but the professionalism and expertise with other purchases make me want to recommend the Geek Squad.

I can't really say on this particular purchase because they forgot to put our refrigerator on the truck! We'd been waiting about 7-8 weeks and had been living out of an ice chest for 3. Needless to say, we bought a much nicer refrigerator from a different store.

I haven't had a chance to use the service agreement but if I do it's there very happy with my purchase

We find the Geek squad to be I’m professional and helpful

Great performances by Maytag better than LG and Samsung

It is very satisfying to have the protection plan as it has come in handy in the past.

Very nice and efficient response to our call. All though the wait time was a bit long,

I always get this protection on my big ticket items! It’s a must and I do know the Few times ( hasn’t been many) that they never give you any hassles about fixing or replacing. It’s a great deal!!

Not worth the risk of not adding on an extended warranty. Too early to tell if it is a quality service.

Awesome services from Best Buy. I will buy more appliances from this store.

I only Buy my appliance and tech from Best Buy because I trust this Protection plan.

This plan saved me. My ice machine stopped working and they attempted to repair it 6 times before just taking the refrigerator back.

Hopefully i never need but if i do i know they have me covered

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.