Customer Ratings & Reviews

Good service, reliable, when your items start failing it good to have this service to get your items fixed.

Great product exactly what I needed it for and everything worked so far

I buy geek squad protection on all my products. You never know when something is going to go wrong. I’ve used the protection many times when my products have issues and it’s great piece of mind.

Always get the warranty just in case. You never know.

A must buy for big ticket purchases. Highly recommend because Best Buy honors when warranted

They were excellent in taking care of all the a mistake, that a new sale rep made in the store. Even gave a discount on my purchase. I was very impressed with the customer care.

Full protection on my fridge for 3 yrs with no deductibles

A lot of people negate extended warranty but it paid off for us on our last refrig. Also gives peace of mind. Their repair people are good too as long as they don’t sub contract it out

always gotta get the geek squad protection. they are really great about returning damaged products and it's a very simple process if you ever have to return anything.

It's worth the investment. Never know if something breaks.

The Technician installed my Refrigerator on time and very quick

It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.

Got my old one out and the new one in without damaging anything. No small feat. Gave some instruction, hooked it up and left. No complaints. Very friendly.

We recommend the 3 year warranty with the refrigerator purchase. We had an issue with the freezer and it was nice to have under warranty!

We purchased this because the appliances are very important to maintenance and keep running, Best Buy is a trust company.

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

Open never buy anything without a quick squad protection they are very good came right out and replaced my refrigerator with no problems whatsoever

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

The purchase of my refrigerator was very successful, my family loved it, thank you best buy