Customer Ratings & Reviews

Customer support is very good and they solved my problem

Probably never happen, but just in case it breaks down two days after the manufacturer's warranty expires.

Your delivery guys were polite, kept me informed whelile they were doing things, everything 5 stsr

So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

Geek plans rule. We always get them on expensive items. Well worth it

Got my old one out and the new one in without damaging anything. No small feat. Gave some instruction, hooked it up and left. No complaints. Very friendly.

The customer service agents provided excellent set up and answered all of our questions regarding our refrigerator/ freezer.

Geek squad knows there stuff polite took little time diagnosing the problem

The usage area is very wide. It holds all the food and drinks. The cold water and ice machine works very well.

Open never buy anything without a quick squad protection they are very good came right out and replaced my refrigerator with no problems whatsoever

Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

I had issues with my dryer but I got the protection service for 5 years and they are amazing.. Got my dryer working again

We have not had to use it and feel the Geek Squad will provide excellent service if needed.

Haven’t needed to use it. Hopefully we won’t have any problems in the future with the appliance.

They are trustworthy people ..they are very professional when we speak about handling all products issues

always gotta get the geek squad protection. they are really great about returning damaged products and it's a very simple process if you ever have to return anything.

We have put out of our mind the need to worry about repairing our fridge for the next 5 years. In the past, we needed the purchased warranty and had excellent response and service.

peace of mind to have an extended warranty. haven't used it yet but it nice knowing you don't have to worry about repairs.

Bought for my son and Daughter in law. They love it.

They were excellent in taking care of all the a mistake, that a new sale rep made in the store. Even gave a discount on my purchase. I was very impressed with the customer care.