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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4631 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,631 reviews
  • Rated 5 out of 5 stars

    Broken Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my dryer but I got the protection service for 5 years and they are amazing.. Got my dryer working again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required item fo any appliance. Bought if for a chest freezer and im glad i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the warranty, hopefully won’t need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because I haven’t had to use the warranty and hopefully, I wont have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind to have an extended warranty. haven't used it yet but it nice knowing you don't have to worry about repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were helpful and set everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with Geek Squad before and it has always been a pleasant experience, so to me purchasing this was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Simple Way to Get Your Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup a Service Request in case something breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind with 5 year Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this additional coverage so believe it will cover whatever repairs we need , if any!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peaceof ind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably never happen, but just in case it breaks down two days after the manufacturer's warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xxl capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usage area is very wide. It holds all the food and drinks. The cold water and ice machine works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not hesitate to get this option as I have it on my computer I purchased from Best Buy. I have had to use it for my computer and found it to be painless and very efficient. I have no reason to believe the service will be any different for the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Have had no problems and it works great. Fit perfect in the small space we needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the protection plan in the event something happens to your product. Customer service does a great job helping you through the warranty process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad for protecting my new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy a three year warranty after 1st unit's ice maker was not working. Best Buy easily agreed to allow the purchase even though I did mot purchase with initial purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker explained the process of the 3year geek squad protection plan and if anything went wrong with them item we bought, the protection will take affect until the expiration date stated on the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy installed my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery guys were polite, kept me informed whelile they were doing things, everything 5 stsr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now just 4 stars since I haven't use it yet. I will do another review once I used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who delivered my refrigerator were very good. They took care of everything and took away the old fridge. They were very careful and set it all up nicely.

    I would recommend this to a friend