Customer Ratings & Reviews

I haven’t used it yet. Good to have it when needed

Glad to have this just in case anything goes wrong. When they have come out in the past, they have always done a good job.

This refrigerator has large storage space, delivery was on time and handled it very nice without any damages

It was a no brainer. Freezer was $50 off, 5 year warranty $70, so it was like i got a 5 year warranty for only $20.

Thank you for a hassle free transaction! Excellent customer service

Big upgrade from my last refrigerator. More spacious, works great.

I always buy the Best Buy warranties and have a 50/50 useage of them. Overall not bad prices if you have the total tech program since it drops the total price of the warranty by a good amount.

Great product it came as advertice thank you all for your sevice and great attitude

Friendly delivery! Nice side by side refrigerator! Only wish the side racks were larger!

I get this service with every purchase. I have used them in the past and it went smoothly

Haven't had to use this yet, but feel more secure that I have purchased it! Worry free!

The agent brought the fridge and installed. Unfortunately, there was a small dent in the fridge.

The folks were very professional. They were prompt. Professional in all aspects. Asked if there were questions. Told us how to contact them if anything came up.

This option is a must! You always want to make sure you get some sort of warranty.

this coverage is a must do not miss out on protecting your devices!

Geek Squad protection is a must! I get it for all of my large appliances

Before I purchased my new LG refrigerator on 6/15/25, I spoke with a Best Buy customer service agent who assured me that, if I purchased a 5-year GS protection plan and something happened during the manufacturer's 1-year warranty period, GS would send out the repairman, who would make any necessary repairs and then deal with LG on my behalf. I had asked about this specifically because I had read several reviews about LG refrigerator compressors going out early and that the LG warranty service was horrible. My refrigerator has started making a loud noise, and GS tells me that I must go through LG and that they will not service the refrigerator until the LG warranty expires. Either Best Buy has trained their employees to misrepresent the terms of the protection, or their employees have not received correct training. Be warned!

Bought for my refrigerator extended warranty for 5yrs. It was a little pricey and haven’t used it as I just got my fridge but hope it comes in handy when I need it.

I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

From day one to the last day, you can count on BestBuy deliver the best service possible and at no extra cost.