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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4631 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,631 reviews
  • Rated 4 out of 5 stars

    at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the fact i purchased the extra3 year protection ,Cause im the type that when i purchase big ticket i always get a lemon so at least ill be fully protected for 3 years on parts @ labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and helpful customer service! Thank you for the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this protection plan useful Incase something happens after 15 days return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything working perfectly since installed great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really want to get this for your appliances like refrigerators and stoves. The ice maker (if you have one) in the fridge is generally the first thing to give you problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we never need to use this but seemed like a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS WILLING TO HELP AND FINISH THE JOB IN A TIMELY MANNER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job finding what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so friendly and the Manager always makes sure his customers get what they're looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added protection but Hope to not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got this because it was the maximum year amount that could be purchased for the refrigerator. Not sure why it was limited to 3 yrs. Have not tried service yet but I hope to never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price foe bumper to bumper warranty for three years. Let's hope I don't have to test them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty protection and am happy I did. The price is affordable and I know it'll cover what I need it to cover. I've had good experience with Geek squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, great price! The refrigerator and 5year geek squad plan cost far less than we had expected to pay for a refrigerator alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided this was a pretty good deal. It covers any product in our home. Even if it wasn’t bought at BestBuy. It has saved us hundreds of dollars aleardy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek-squad Replacement in or service is a must have for anyone who purchases any type of electronica equipment. The professional Attention to detail goes above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for a hassle free transaction! Excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I have made since the purchase of my new home. Best Buy's 5-Year Standard Geek Squad Protection will have me feeling at ease in the years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best for overall protection , quality service and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from my last refrigerator. More spacious, works great.

    I would recommend this to a friend