Customer Ratings & Reviews

You really want to get this for your appliances like refrigerators and stoves. The ice maker (if you have one) in the fridge is generally the first thing to give you problems

The best decision I have made since the purchase of my new home. Best Buy's 5-Year Standard Geek Squad Protection will have me feeling at ease in the years to come.

We got the extended warranty on our 2 refrigerators because the ice makers always seems to go out before the refrigerator. We have learned this through years of experience. It pays for itself.

Haven't yet had to use the protection plan, but having it provides peace of mind.

The Geek-squad Replacement in or service is a must have for anyone who purchases any type of electronica equipment. The professional Attention to detail goes above and beyond.

Only got this because it was the maximum year amount that could be purchased for the refrigerator. Not sure why it was limited to 3 yrs. Have not tried service yet but I hope to never use it.

Got the extended warranty protection and am happy I did. The price is affordable and I know it'll cover what I need it to cover. I've had good experience with Geek squad in the past.

Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

Excellent offer to protect your investments. Great value and great customer experience

This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

I haven't needed to use it yet but have bought before and was glad I did

I've had the Geek Squad Protection for other appliances and their service has been excellent.

Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

I bought the five year protection for my new freezer for my piece of mind great value

The agent install our ref when they delivered since the we don't have any problem at all, the refrigerator was shiny and it easy to clean

Great staff at the location we go to. Very helpful, knowledgeable and assisted in loading our items.

The geek squad person was able to resolve my refrigerator problem immediately and was able to detect the other issues with the new refrigerator and resolved it. if your buying a product from bestbuy, then buy geek squad protection too..very reliable

I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

This is a great product to get for returns and warranties.