Customer Ratings & Reviews

YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs

Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.

I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

Great deal on a great product and pick up was easy

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

I use it to store my extra cakes in and it has been the best addition to my business

Great customer service easy and fast service good communication

Peace was minde and for a reasonable price for 5 years

Have not had to use the warranty yet so I cannot comment on how well it would respond to a claim. I will say that the price for the 5 year warranty was $200. A 5 year warranty from Sears for the same refrigerator was $580.

This seems like a good warranty. We bought it because so many refrigerators with built in icemakers/dispensers have problems down the road and Best Buy warranties only cost about half compared to bloated competitors.

Buy it for all items purchased from Best buy. Wonderful after sale service.

Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.

This protection is always a good choice because it extends the warranty given by the manufacturer and we think it’s a good value or insurance.

I purchased geek squad protection for all my products I purchased. I was recently disappointed when my dishwasher stopped working and I called to set up a service apt. There was no one on the geek squad team that could service my product. I don't see a point in paying for a protection/service plan if they don't have technicians on their team to service the products.

We purchased a $3000 Geek Squad Protection Plan for a refrigerator. When our $3000 refrigerator failed after less than a year of use, BestBuy tried to decline service in lieu of recommending the manufacturer's warranty. I indicated I would file a small claims case, and they found an appointment for me. BestBuy was unable to fix the fridge on the first visit, indicating they would be back in a week to finish the work. However, a few hours before the appointment, the service technician called to indicate that all the parts had not arrived. He didn't know when they would arrive. (Incidentally, they shipped them to me without notifying me.) I called support and was told the parts were estimated to arrive in a month. While I had taken time off work to meet the tech, BestBuy knew the appointment would not be honored without notifying me. BestBuy also expected a family of five to go without a working fridge for 6 weeks. I asked for a replacement fridge. They declined. The Geek Squad protection was a waste of money and time.

You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

I ordered a 5cu freezer. The delivery men were very polite and professional. They put it where I wanted it and set itxup.

heard good things about Geeksquat in the past. I didn't really try them until I owned my own appliances. Glad I have them. they are responsive. you called them, they come to see you the next day and solve the problem. Highly recommended.

Good deal for the protection plan, the price is good

It is worth every penny you spend on it. Things just do not last the way they used to. When things break down they either fix it or replace it. What could be better than that