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Customer reviews

Rating 4.5 out of 5 stars with 4614 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,614 reviews
  • Rated 5 out of 5 stars

    Great portection and very knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection covers plenty and will save you a lot of money if something serious happens. Geek squad responds fast and is very knowledgeable about products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for appliances. My last fridge stopped working after a few years and I was able to get a big credit towards my new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No company does it better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on Best Buy’s guarantee. They go beyond the norm in every area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call them twice regarding my computer and both times they helped cleared out stuff not needed and made the speed of my computer faster. Great Job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always bought plans from Best Buy and I’ve used them many times set an a long run it it has saved us a lot of money when something does fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting to see if I need them for this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but it was very easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year Geek Squad protection is great! If I have a question, I just call and they have an answer for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and knowledgeable. Cleaned up behind themselves and was patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with the installation, it was smooth and easy. staff was supportive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have the extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the warranty! It was not expensive to make sure it was covered if anything went wrong! Great price with the appliance package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love it they are so good and great customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really gotten great assistance on this protection for my electronic items Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many weeks of incorrect item orders my order was finally completed. I think your delivery team was absolutely spectacular. They were professional and courteous. A true delight to work with. Thx!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Works great and love all the storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired ice maker numerous times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and when they couldn't come out during the covid crisis they had another vender come out and hopefully i will get the reimbursement like they promised!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage for my Fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having this service for the refrigerator. Gives us 3 year protection from any major repairs that may be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIVERY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY GUYS WERE VERY NICE. DELIVERY MANAGER SUCKED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranties coverage purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that warraty purchase is worth investing. If something goes wrong there will be some repairs covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..its does the job. Very easy to use and clean. Nice size gor storing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent deliveryman to install my refrigerator and they did the job fast and were very professional thank you GS

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're really glad to hear this experience went well! We love hearing stories like this. If you have any questions or need anything, please let us know!