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Customer reviews

Rating 4.5 out of 5 stars with 4592 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,592 reviews
  • Rated 5 out of 5 stars

    Great technician, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with my Insigna refrigerator that requested calling the Geek Squad. It took about two weeks for the technician to get here to check things out but he fixed it straight away! Paying a little bit more for the extended service is well worth it! It like having a brand new refrigerator again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long plan duration is better than other retailers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the 5 year protection plan was fair. I like the fact that it is backed by the retailer. I have never had to collect on a Geek squad protection plan so I don't know how good it is, but I will be happy if the item lasts longer than the 5 years of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was researching our new fridge, I was terrified by the reviews of manufacture warranty whoas. This convinced me to go with the Geek Squad warranty because on the rare occasion that I have needed it, they were always easy and convenient. Don't know any other store that offers a better program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge coverage. Would Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed all my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house burned down so we had to rebuild and we got all of our appliances at Best Buy and had Geek Squad install our appliances. They did a great job! Bought Samsung so we have never had to use the protection plan :) but I know it is there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with a protection plan it covers your item and if the item can not be repaired they will gladly exchange for equal value or pay a difference and upgrade do not forget to insure your upgrade highly recommend.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install but haven't needed repair yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it, yet. After my previous washers lasting between 5-10 years, I'm hoping this will extend the life of the one I just purchased. Stay tuned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just precautionary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extended plan for an insignia 21 cubic foot freezer. I did it more for a cautionary because I have never had a problem with any insignia products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great refrigerator that provides plenty of space for all your food. It has extra storage of ice in your freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully I will never have to use this on my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ditch your home warranty coverage and get Geek Squ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat peace of mind at this price! We have previously had home warranty and found it expensive and useless! Geek Squad rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 6 months now and love it. Fit perfect in our kitchen, it’s our first fridge with filtered water, and it seems to work great. Geek squad hooked up the water line I had put in place, put the fridge right where I wanted it and made sure everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Standard Geek Squad Protection has always provided me with a level of comfort. Hence, I recommend purchasing it in the event that issues develop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a better neighbor, Best Buy is there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, just so we have it. Hope we never have to use it, but when we do, like a better neighbor, Best Buy is there?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has always been there to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only ever had fantastic, patient, communicative experiences with the Geek Squad. I will continue to purchase Geek Squad protection from bad manufacturers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable refrigerator Only cons is that u need to keep it clean easily magnet for finger prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product every amazing my hole family love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine not having this service. I have used it for years and have found it to be well with the price!. I call or set up an appointment, and it is uncomplicated. They are courteous, are able to resolve whether in-store or sending my product out, but always in a timely manner. Everyone should have this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a nice product to have when the item purchased is expensive . I have had purchased this product on other items purchased and so far I have not been disappointed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    a must have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, highly recommend getting this protection on any newer appliance as they unfortunately not built liek they used to be, this easily paid for itself in no time

    I would recommend this to a friend