Customer Ratings & Reviews

Kind of weird to review an extended warranty, however, I must say that it is super nice to see that all the information for it is right in my account on bestbuy.com. It will be easily accessible if I need it in the future.

Delivery was good and delivery guys were friendly and haul off was good as well

They were so helpful when we had an issue, thinking they would just send the replacement part, they ended up replacing our appliance all together in just a couple days free of charge and no questions asked. Well worth the money.

Always nice to know you have the peace of mind and that your purchase is protected

So far have not had to use this, glad to have it as gives a peace of mind for things to break down or that at least for a while, have always took the Geek Squad Protection out in the past never had a problem to get things fixed being under the Geek Squad Protection

Sears Outlet and other vendors want substantially more money to cover the same product. Best Buy is very up front and clear with what is covered and what is not covered in their warranty. I was pleasantly surprised to find that my LG counter depth had a $200 price to cover the unit for five years. I'm genuinely not worried about any noises or issues because I know i'm covered.

I love Best Buy warranties because they are great whether it’s for an appliance, flat screen TV, or computers. I have purchased these items and warranties over many years.

We always get a warranty when it comes to purchasing refrigerator and dishwasher

We love the fridge but realized it does not have enough storage. We actually had to purchase some storage containers which do work really well… otherwise we do love the fridge

I think all major purchases should have a warranty on them. I never buy without one.

Great performances by Maytag better than LG and Samsung

I've never used the warranty, but for Plus members the value is tremendous and would be hard to be as bad as most manufacturers warranty.

We find the Geek squad to be I’m professional and helpful

I had to contact Geek Squad for a problem with my recently purchased washing machine. Because it was still under the machine's 1-year warranty, they had me contact a local appliance repair service. I was told that Geek Squad would handle the repair themselves after the manufacturer's warranty expires.

Damian and Ryan were able to fight through several computer and order glitches to exchange a refrigerator for the one I originally wanted. When the system dropped my warranty, the were able to gift it back to me. I am so grateful I went in person and had this handled by these two professionals.

Happy to report I haven’t needed the Geek Squad as yet. Happy to know they are there to depend on.

It’s nice to know that you have additional protection should anything go wrong…

My Fridge failed and they could not find servicer. They replaced it with a LG side by side and refunded me the difference. I now am so much better off with the LG. This service is worth purchasing when buying a new refrigerator. They came through.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.