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Customer reviews

Rating 4.5 out of 5 stars with 4627 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,627 reviews
  • Rated 5 out of 5 stars

    Best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really came through! Our Samsung fridge failed repeatedly and the 5-Year Standard Geek Squad Protection got us an exchange for a new fridge to replace it! Saved us $$$$!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one if anything goes on with your equipment the geek squad will make sure you get the help an support you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator freezer door was bent and replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frozen and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have one purchasing a freezer I’m sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought in the fridge with ease and took the old one away with no problems. And it was the same crew they are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year coverage, yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 Year protection plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is the best!!! Excellent customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is fantastic and always comes through for me. I never have a problem with Geek Squad by my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them from any of my new purchases yet but I've used them in the past and they fixed my laptop with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it to protect my investment definitely on big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge Faulty Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent fridge, but the ice maker is faulty. She you decide to purchase the fridge make sure you the extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered warranty for future protection. I haven't used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this warranty, because of its value and its ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want good service to cover extended warranty, Geek Squad has always done a really good job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Always great to have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always some ease of having Geek Squad services on hand for the products I buy. I feel confident and get best of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad Undoubtedly unequivocal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase another item without this service It is remarkable and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The services is the best in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can think is how best the service is

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Working great, no issues.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far so good, working well, love the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. Does what is supposed to do. Warraties my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad for a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the Greek Squad Service. It is easy to use and the staff is always helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!