Customer Ratings & Reviews

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnn!!!!!!!!!!!!

Called Geek Squad the day of my delivery because the refrigerator began making loud noises. Geek squad helped me connect with the people who could assist me. Long story short, Best Buy replaced my refrigerator within the 10 day return window and all has been good for 7 weeks:-)

Good service. They are very efficient and responsive.

I hope I never need this service but I got it just in case my refrigerator acts up.

So far so good no issues yet. But i hope when and if i do everything goes smoothly.

Everyone needs a favorite store. Best Buy is ours. We have bought multiple appliances and electronics from Best Buy and have experienced a high level of expertise in dealing with the few issues we have faced. When it is broken, they know how to fix it and they do it fast.

Spent a nice penny on this better protect it. CYA, be screwed it something major happened to it.

The geek squad service is great but the only thing i didnt lik is the the gentleman who came out was not honest because we were suppose to get a refund and he put our refund towards a 5 year warranty on our refrigerator which we did not need necause we already purchased the geek squad protection.

fast and efficient. Came in and did a nice job installing and clearing all debris after.

Best, and most beautiful refrigerator ever made. I love, love, love it. One of my favorite purchases I’ve made.

Absolutely love this refrigerator. Lots of space in the refrigerator and freezer.

I live the 3 doors and its very spacious. Water and ice dispenser was a plus.

This has served us well. The kids love the Family Hub functionality. They have gathered around this to design Mother's and Father's Day cards for us. It is a refrigerator for us as parents and it is a fun center for the kids.

It’s well worth it and always get this coverage on any appliance or electronic items we purchase at Best Buy.

Very good item for the money. Works well. Does what it needs to.

I purchased the Geek Squad 5 year warranty for my Samsung side by side refrigerator because I have purchased both a computer and a Samsung TV from Best Buy in the past and purchased the extended warranty on both items. It was a wise choice because my TV had a problem and the Geek Squad got it fixed in no time at all.

The guys are great and knowledgeable. Very professional too!

Again Best Buy's Geek Squad warranties are the best on the market. I have had other companies with products I am replacing now that had long wait times, made you do multiple calls, and wait some more. I hope this does not happen with Geek Squad, but who knows... I have had Geek Squad on other products and never had a problem with the service or replacement when it was required.

Great customer service and help loading my product!

Samsung makes a great product but anything can happen like line surge, early part failure etc... So we always buy the protection plan,