Customer Ratings & Reviews

2 years I purchased a refrigerator from a company that will remain nameless, got the warranty; however 9 months later my refrigerator goes out over $400 GONE! They're warranty does not replace food/medicine etc... So this was a driving factor to purchase my refrigerator from Best Buy, i love the benefits they offer woth their warranty

I live the 3 doors and its very spacious. Water and ice dispenser was a plus.

I don't think I've ever bought one of these before. Always thought WHY? If it past the warranty it would last. Not so much anymore. Especially reading reviews on Refrigerators Apparently they are only build to last 7-10 year with lots of issues. Hopefully it will be a waste of money but at least I have a bit of peace of mind

The delivery team had to remove the doors to my refrigerator so it would fit through the door! They did this efficiently and with positive attitudes. My new refrigerator was delivered without a scratch thanks to the careful trip through the narrow doorway.

I am so happy I purchased the Geek Squad Protection plan for my fridge as my refrigerator broke down right right when COVID-19 started. Since the technician was not able to enter my home and given my refrigerator had broken down before BestBuy exchanged it for a bigger model. The model I got was actually bigger which was actually pretty nice of them. The representative I spoke with was actually really helpful and nice.

GREK squad service has always been exceptional from BestBuy. Have extended warranties with all my major appliances: Samsung washer, and dryer, current GE gas range (soon to be replaced was Frigidaire Gallery gas range. All under Geek Squad warranties. Ten stars for past performances.

Easy to use when you need it and it actually covers issues!

The geek squad service is great but the only thing i didnt lik is the the gentleman who came out was not honest because we were suppose to get a refund and he put our refund towards a 5 year warranty on our refrigerator which we did not need necause we already purchased the geek squad protection.

i had this unit for three great year. this is an adorable fridge to behold, my only flaws is where the ice n water dispenser. over time, the water drops started to have cosmetic wears. i got the new family hub bespoke and i know it will be amazing. the family hub will remain my best fridge

I've only had to use a protection plan one time and it worked fine. I used to never buy these but with everything being computerized now and just not built to last like the good old days, I buy a protection plan except on items that is is too expensive

I purchased the LG refrigerator in 2019 and used it in my first rental property. I never had any problems with the fridge, so I made the decision to buy the same model for my new residence.

I've purchased the protection plans in the past and they have always proven to be well worth the cost. Once my TV failed 5 days before the protection plan expiration date -- and I received a brand-new larger TV as a replacement. Wouldn't go without it.

I have always selected the geek squad protection plan when it comes to electronics or appliances. They will either fix the issue or find another product to replace it. Well worth the extra money.

I've never had any issues with Geek Squad. I think for your money you get a lot of coverage. I think its important to have a warranty for a high cost appliance.

Good service. They are very efficient and responsive.

Very good item for the money. Works well. Does what it needs to.

Geek Squad to the rescue! So glad I bought the Geek Squad Protection Plan along with a refrigerator I purchased last year (2022). The fridge has failed twice since then and each time I called Geek Squad, their team handled getting a service repair company scheduled in a quick and efficient manner.

Great warranty coverage that i can count on all tbe time from best byy

Haven’t had any issues yet with the product I purchased the warranty for. But have just used a warranty for a laptop I bought a couple years ago. Son dropped my laptop and damaged it. Brought it in with one month left on geek squad warranty. No questions asked. They took it in and said 4 to 6 weeks, I dropped it off Saturday afternoon and got it back Thursday shipped to my House

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnn!!!!!!!!!!!!