Customer Ratings & Reviews

Best Buy has great protection plans. Have used them in the past and they are very thorough and get things fixed quickly. For problems, the Geek Squad comes and fixes it quickly. For protection plans, Best Buy and Geek Squad is the best.

Will never buy anything from Best Buy without Geek Squad protection. Not because we don't trust things from Best Buy but because if something goes wrong the value is too good to pass up. Best Buy does take care of its Geek Squad customers.

Have no need for the Geek squad but its good to know they are there two years later

Again the agents did a wonderful job taking the refridgerator and putting it back together.

The best response and the service. Very professional.

Have used this in the past. Very reliable and great service.

Geek Squad protection is a life saver when there's an item a warranty doesn't cover, or more importantly when you've gone past the manufacturing warranty and have a problem that leaves you in Limbo. I've had to utilize my GSP plan a few times for different items, and if I hadn't I would have been looking at full price replacements--that's a big win for expensive gear.

Thank you for install my refrigerator, the guy was so nice and helpful. You guys made everything so easy for us. S

Some damage with the first freezer that was delivered. BB processed a new unit without any hassles. Delivery guys did a great job of getting the freezer into my basement and setting it up.

Service was very good. They knew what they were doing. They put it in well I wouldn’t hesitate to use this company again.

Awesome installation process! Virtuous, on time, professional, and walked us through the setup once installed!

Glad I had it before and I will not buy another refrigerator without it!

Outstanding service. Good merchandise with good warranty.

Geek squad was very knowledgeable efficient and helpful

Glad tohave the assurance of support & repair. I've used Geek Squad before and was Very Satisfied with the experience. They were Kind, Listened Intentfully & Explained Service.

Love that we are protected it helps knowing any where down the road 5 years I will have the coverage and don’t have to buy a whole new piece of equipment

Did not have to use this because refrigerator works perfectly

Gives you piece of mind if anything should happen. Well worth the money

excellent refrigerator, we bought it and before the shipping day we re-measured the width of the door and it didn't fit, we had to cancel the order and buy a somewhat smaller one at Best Buy. The attention at Best Buy is very good.

Great I am so glad got this service exlent choice I recommend to everyone